Profix Mechanical Ltd. (“Profix Mechanical”, “we”, “our”, or “us”) is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and safeguard information obtained through our website, online forms, advertising campaigns, and other interactions with our business.
Information We Collect
We may collect personal information and other details that you voluntarily provide through our website, contact forms, rebate eligibility forms, service requests, advertisements, email communications, telephone conversations, and other interactions with our business.
We may also automatically collect certain technical and usage information when you visit our website, including information about your device, browser, website activity, and interactions with our online services.
How We Use Your Information
We may use the information we collect to:
- Respond to inquiries and service requests
- Provide quotations and consultations
- Assess eligibility for rebate and incentive programs
- Schedule appointments and installations
- Deliver requested products and services
- Communicate regarding existing or potential services
- Improve our website, marketing, and customer experience
- Comply with legal and regulatory requirements
- Maintain business records and operational processes
Consent
By submitting information through our website, contact forms, lead forms, advertisements, email, telephone, or other communication channels, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal or contractual obligations, by contacting us.
Information Sharing
We do not sell, rent, trade, or otherwise distribute your personal information to third parties for marketing purposes.
We may share information with trusted service providers, contractors, technology providers, rebate program administrators, or business partners when necessary to:
- Deliver requested services
- Schedule appointments
- Process rebate or incentive applications
- Operate and maintain our website and business systems
- Support marketing and advertising activities
- Comply with legal obligations
Any third parties engaged by us are expected to protect your information and use it only for authorized business purposes.
Cookies, Analytics, and Advertising
Our website may use cookies, tracking technologies, and analytics services to understand website usage and improve performance.
We may use platforms such as Google Ads, Google Analytics, Facebook, Instagram, and other advertising services to measure advertising effectiveness and improve our marketing efforts.
These services may collect information regarding website visits, interactions, and browsing activity in accordance with their own privacy policies.
You may manage cookie preferences through your browser settings.
Data Retention
We retain information only for as long as reasonably necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal requirements, resolve disputes, and maintain business records.
When information is no longer required, it will be securely deleted, destroyed, or anonymized.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, disclosure, alteration, misuse, or loss.
While we take reasonable measures to secure information, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure.
Access and Correction
You may request access to the information we hold about you and request corrections if you believe any information is inaccurate or incomplete.
Requests may be submitted using the contact information provided below.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.
Requests may be submitted using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.
Any updates will be posted on this page with a revised effective date.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact:
Profix Mechanical Ltd.
Unit 202-14225 57 Ave
Surrey, BC V3X 0H6
Phone: +1 (778) 984-4173
Email: info@profixmech.ca
By using our website and submitting information to us, you acknowledge that you have read and understood this Privacy Policy.
